Quality Assurance Manager

Posted 1mo ago

Our client is a leading fintech company who is looking for a qualified candidate to join their firm.

Develop the QA strategy, framework, and quality assurance processes for both manual and automated testing, ensuring alignment with the Fintech and payment intermediary business model.
Define test plans, review test cases and testing scenarios, and ensure product quality before release and go-live.
Lead and develop the QA team through effective task allocation and coaching in financial domain knowledge, risk-based testing, and test automation.
Perform and lead automation testing across UI, API, and backend systems; develop and maintain automation frameworks and integrate them into CI/CD pipelines.
Test and control financial transaction flows, including issues related to transaction status, reconciliation, refunds, timeouts, retries, and duplicate transactions.
Conduct root cause analysis and collaborate with Product, Technology, Risk, and Operations teams to resolve incidents and prevent recurrence.
Monitor quality metrics and continuously improve QA effectiveness and release quality.

At least 5 years of experience in Senior QA, QA Lead, or Test Lead positions.
Strong preference will be given to candidates with experience in Fintech, Banking, E-wallets, Payment Gateways, or Payment Intermediary services.
Hands-on experience in both manual and automated testing, including UI, API, backend, database, batch, and reconciliation testing.
Proven ability to develop, enhance, and maintain automation frameworks and integrate automated testing into CI/CD pipelines.
Solid understanding of financial transaction flows, with practical experience in handling transaction failures, production incidents, reconciliation, refunds, and other payment-related issues.
Ability to work effectively under tight deadlines and high-pressure release schedules.
Strong knowledge of the Software Development Life Cycle and Agile/Scrum methodologies, with a system-level and risk-based testing mindset.
Knowledge of financial system security standards such as PCI DSS and ISO 27001 is an advantage.
Strong analytical, problem-solving, and cross-functional communication skills.
Proven ability to lead, coach, and develop QA teams.

Competitive and negotiable salary based on experience and capabilities.
Performance-based bonuses and year-end bonus.
Full statutory insurance coverage, including social, health, and unemployment insurance.
Premium healthcare insurance for management-level employees.
Annual health check-ups at reputable medical facilities.
Complimentary lunch provided daily at the office.
Modern equipment and professional working facilities provided.
Dynamic, open, and professional working environment.
Training, leadership mentoring, and professional development opportunities.
Transparent performance reviews and regular feedback.
Company trips, team-building activities, workshops, and festive celebrations.

Due to the immense number of applications, only shortlisted candidates will be contacted.

Skills