Service Desk Analyst

Job description

• "Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution."
• phone soft skills, troubleshooting, service desk experience a plus, understand of computers and their operating systems
• A degree (2 or 4 year) in a technical related field

Managers note

• Will be providing support via phone, email and chat.
• Experience working in a service desk previously is a plus.
• Looking to a technical background and a candidate who is engaged and is ready to learn.
• Manager is looking for some level of technical experience, but will also consider recent college grads.
• Will be providing support via phone, email and chat.
• Experience working in a service desk previously is a plus.
• Looking to a technical background and a candidate who is engaged and is ready to learn.
• Manager is looking for some level of technical experience, but will also consider recent college grads.

All your information will be kept confidential according to EEO guidelines.