Technical Support Engineer

Location

Makati

Work Setup

Onsite

Work Schedule

Monday-Friday; Dayshift

Job Overview

The Technical Support Engineers will provide after-sales technical support for renewable energy projects. This role is responsible for troubleshooting technical issues, assisting customers, and ensuring installed systems are operating properly.

Responsibilities

• Provide after-sales technical support for renewable energy projects.
• Troubleshoot and resolve technical concerns.
• Handle support tickets and coordinate issue resolution.
• Ensure installed systems are operating correctly.
• Guide customers through technical concerns and system-related issues.
• Communicate technical concepts clearly to customers.

Qualifications

• Strong technical troubleshooting skills in electrical systems or related fields.
• Customer-oriented with excellent interpersonal and communication skills.
• Experience in solar/renewable energy industry.
• Self-driven, proactive, and willing to take ownership of issues.
• Ability to explain technical concepts clearly to customers.
• Licensed Engineer or relevant industry certifications are an advantage.
• Driver's License is preferred.