Integration Management Consultant

Location

REMOTE candidates willing to TRAVEL up to 50% of the time. Put candidate location on top of resume.

Travel

0-50% of the time. Expenses will be covered by client.

Duration

3 months temp to perm

Interview

1st will be over the phone. 2nd will be over Skype or in person if they reside in a place with a Unisys office.

Role Description

• This is a sales type/ delivery person
• As a leading SIAM SME, develop and manage pipeline of SIAM, IT Service Management and ITIL consulting opportunities across a region.
• Deliver management consulting services to clients in the region, using insight and skills that will build a roadmap of future consulting based on recommendations.
• Provide strategic, unbiased and objective advisory services which assist organizations in migrating their business to be digital ready using automation and process simplification techniques, transforming both productivity and overall performance.
• Advise clients using expertise in areas such as change management, financial performance, marketing, business restructuring, and human resources, with an emphasis on managing risks and costs.
• Demonstrate strong leadership skills, excellent client management skills and a deep understanding of ITIL and organization change management methodologies.
• Possess a deep understanding of Agile and DevOps methodologies and a working knowledge of current tools, platforms and technologies, with demonstrable experience.
• Ability to research and analyze data to provide maturity ratings and present observations and recommendations to the clients and set a schedule for implementing improvements.
• Participate in networking activities and develop new strategy tools and techniques in areas of specialist expertise.
• Be recognized authority for leading the consultation in collaboration with a Unisys assigned team.
• Create unique value to Unisys clients through the development of solutions that utilize standard portfolio offerings while applying a consistent solution methodology to drive requirements based solution approach.
• Be the strong leader that can drive client projects while bringing together the people, process and tool needs to mature client environments as recommended.
• This includes representing the clients’ integrated solution that aligns the technical, business and service elements together.

Accountabilities

Specific Accountabilities Include (but not limited to)

• Leads the writing of the solution overview and presents the Unisys solution to the client.
• Leads the Solution Verification Review
• Coordinates the costing/pricing of the Unisys solution
• Manages the scope of client requirements
• Provides input for internal and external documentation
• Provides input into the contractual terms and conditions of the solution (e.g. SLA achievement).
• Participates and capable of leading in the definition of the solution strategy for the client.
• Provides input into the Statement of Work and Joint Responsibility Matrix.
• Leads technical solution review sessions and participation in contract, HR, SLA and SoW negotiations.
• Lead or participate in the delivery and/or support of the teams delivering the solution.
• Performing process and maturity assessments
• Playing the role of the trusted advisor in client engagements.

Role Objectives

• Advise and consult clients on strategic direction
• Develop compelling and approved solutions, designs or artifacts based on client requirements and the Unisys portfolio.
• Create assessments that truly represent recommendations that will help a client drive to maturity and excellence, aligned to their business needs.
• Adhere to Unisys’ best practices and standards.

Drive the application of expertise through

• Participation as a peer reviewer
• Provide region-specific feedback for the development of the SIAM Domain
• Map client requirements to Unisys standard portfolio offerings

Contribute to building a knowledge-sharing culture at Unisys by:

• Leveraging professional networking and collaboration tools
• Collaborating and sharing ideas and expertise with applicable Unisys communities of practice
• Providing feedback on solution experiences to consultants, product management and offering architects to provide further portfolio development and enhancements
• Document and provide feedback that improves architecture processes and quality.
• Support and contribute to customer satisfaction targets.
• Ensure early identification of problem areas in order to initiate corrective actions as appropriate.

Candidate Qualifications

SIAM Management Consultant must have

• Strong understanding of Service Integration and Management Techniques
• Strong understanding of ITIL and IT Service Management platforms
• Extensive experience in implementation and planning of Process reengineering and organizational change management
• Experience in providing the assessment of client requirements and integrated technical, business and service solutions.
• Strong solution design experience, business expertise, and commercial acumen to develop leading solutions across regional and global clients.
• Excellent communication and writing skills and be customer service-oriented.

Specific Skills Required

• ITIL Expert
• ISO/IEC 27000 Foundations
• ISO/IEC 20000 Consultant/Manager.

Thanks & Regards

Narendra

narendra(dot)s@tekwissen .com

734-357-8978