PKI

Posted 10y ago

PKI

Chennai

lineups 2-4 Years. + BOND = 5.5 LPA

Chennai Noida

Hire Windows AD resources & provide training (1.) Independently resolve tickets within SLA

Adheres to standard operating procedures / work instructions

Provides inputs to modify/update/design standard operating procedures / work instructions

Follow the escalation process

Follow the shift hand-over process

Update the knowledge base

Coaching freshers to be independent

Coaching analysts for correct routing of tickets, capturing critical information

Technically upgrade across versions of environment when required

Managing independent shifts

Complies to regulatory requirements

Participate in CoE meetings - sharing and acquring knowledge

Participate in Sev1/ Bridge calls

Pease Share with me Windows Active Directory Profile

.All your information will be kept confidential according to EEO guidelines.

Skills