Sr. Support Analyst, FICC & EQD Applications, IT

Key Areas of Responsibilities

• Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users
• Performing health checks and monitoring of critical systems
• Incident escalation and management
• Manage change requests from development and infrastructure teams and other configuration changes
• Configure system monitoring rules and respond to monitoring alerts
• Maintain documentation on operational procedures and technical environment configuration
• Perform BCP drills and help with IT security and audit review
• Leads projects related to new system and server deployment
• Other tasks as directed by the manager

Requirements

• Bachelor’s Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution
• 5-8 years experience in system support of systems supporting securities trading
• Good knowledge of SQL
• Proficiency in Windows and Linux server commands and shell scripts
• Good understanding of server and network infrastructure
• Proven problem-solving and analytical skills
• Good communication skills
• Very strong attention to details
• Able to work under pressure
• Willing to work on morning shifts (from 7am) and take turns to work on weekends (with compensation)

Additional requirements

• Business knowledge of equity derivative products and business flows highly advantageous
• Understand HKEX trading rules, market behavior and trading cycle in both agency and principal is highly advantageous.
• Understand HKEX derivative products, structured products and Market making rules is highly advantageous
• Hands on with Python, VBA or other scripting advantageous
• Putonghua (Mandarin Chinese) advantageous

Stay informed on CITIC CLSA Job Opportunities

Not the right fit? You can create a job alert to receive our latest job openings that meet your interest.