L2TS Technical Support 2295

L2TS Technical Support 2295 - User Experience Researchers Pte.Ltd | Career Page

Cyberjaya, Selangor, Malaysia

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Job Openings L2TS Technical Support 2295

Provide L2 technical support for Manhattan WMOS and MAWM applications across production and non-production environments.
Monitor application, server, database, and infrastructure health using enterprise monitoring tools.
Investigate and troubleshoot application, middleware, database, network, and operating system issues.
Support deployments, releases, patching, upgrades, and post-implementation validation activities.
Develop and maintain automation scripts to streamline operational and support activities.
Execute SQL queries, database health checks, performance validation, and basic database administration tasks.
Support certificate renewals, password rotations, user access management, and security compliance activities.
Monitor batch jobs, integrations, interfaces, and scheduled system processes. [Manhattan...Structure | OneNote]
Assist with Disaster Recovery testing, environment validation, and service restoration activities.
Create and maintain technical documentation, support procedures, and operational runbooks.
Coordinate with application, infrastructure, database, network, and vendor teams to resolve technical issues.
Participate in on-call support and critical incident troubleshooting.

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