JobHabor
Sign inStart free trial

Helpdesk Support

Apexon
Location
New Castle, DE, United States
Workplace
—
Employment
Full Time
Salary
—
Apply on the employer’s site

Posted 1y ago

Role Title: IT Help Desk

Position: 1

Location: New Castle, DE.

Required Skills

  • Problem-solving skills.
  • Analytical skills.
  • Customer service experience.
  • Patience.
  • Excellent communication skills, written and verbal.

Responsibilities

  • Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
  • They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
  • Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved

All your information will be kept confidential according to EEO guidelines.

More jobs at Apexon

Similar roles