AI Product Engineer — Cisco Domain SME

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AI Product Engineer — Cisco Domain SME#26-34961

$50-$52 per hourRemote, CAOnsiteContractStarts 9/23/2026

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Job Description

Request ID

109266-1

Title

AI Product Engineer — Cisco Domain SME

Location

Remote, San Jose CA

Duration

6 Months

Pay Range

$45 - $52 an hour on W2

Skills

CNS_Network Security_Cisco

Experience Required

6-8

Job Description

Domain Expertise (SME)

Serve as an SME across Cisco Network (Wired / Wireless) and/or Cisco Security Products (Firewall, Client and related security portfolio), providing authoritative technical judgment.

AI Product Review & Rating

Review and rate AI-developed products and outputs for technical accuracy, completeness and real-world applicability; provide structured, actionable feedback.

Model Enrichment & Remediation

Contribute domain knowledge to improve the AI model — identify gaps, correct erroneous outputs and drive remediation to continuously raise product quality.

TAC-Grade Problem Solving

Apply hands-on troubleshooting experience equivalent to Tier 2 / Tier 3 TAC support, ensuring AI outputs meet escalation-level customer standards.

Scripting & Automation

Use scripting to validate, test and automate evaluation workflows and reproduce technical scenarios.

AI-Assisted Engineering

Work with modern AI development assistants such as Claude and Codex to review, generate and refine technical content (training provided).

CCIE (Enterprise Infrastructure / Wireless / Security) strongly preferred; CCNP-level candidates with exceptional domain depth considered

Deep, hands-on expertise in Cisco Network (Wired / Wireless) OR Cisco Security Products (Firewall, Client and related security portfolio)

Proven experience working with Cisco TAC on Tier 2 / Tier 3 customer escalations

Ability to critically review, rate and provide structured, actionable feedback on technical products

Hands-on scripting experience (Python, Bash, TCL or similar) for validation, testing and automation

Familiarity with AI assistants (Claude, Codex) — trainable for strong SMEs as part of onboarding

Company Benefits & Culture

• Inclusive and diverse work environment
• Opportunities for professional growth and development
• Comprehensive health and wellness benefits

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About Artech Information Systems LLC

Artech is the #1 Women-Owned IT Staffing Company in the U.S. working with a workforce of over 11,000 professionals across the globe. We recruit top-notch talent for over 90 Fortune and Government clients with coast-to-coast across the U.S., Canada, India, and China. We empower businesses by providing not just the right solutions and opportunities, but human intellect which makes THE difference.

Our Talent Promise

We enable our team to maximize their intellect by providing unlimited opportunities for growth. Because when they’re empowered, they become achievers in spirit and LIMITLESS at heart.

Empowering your Career. Maximizing your Intelligence.

Our Consultant Care Program

At Artech, we routinely match our best consultants to new assignments. Often, consultants also move on to permanent jobs at our Fortune and Global 500 clients. We manage these transitions with great care because of our long-term dedication to our clients and employees-turned-alumni. Our consultants have Talent Management Specialists (TMS) assigned to them as part of the company’s consultant care program. The TMS not only help orient them to their assignment but are there for them if they have any questions or require any additional support.

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