Manager, Site Reliability Engineering

Aya Healthcare

Posted 3mo ago

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Lead and grow the SRE team
Set the operating cadence for the team
Build a culture of blameless learning
Partner closely with DevSecOps, Security Engineering, DRE, Incident & Change Management, and product engineering leadership
Own the reliability strategy for customer-facing products and internal platforms
Define SLOs, SLIs, and error budgets
Lead major incident response as senior incident commander
Champion proactive reliability
Manage software release support and 24/7 on-call escalation rotations
Build the AIOps practice
Operationalize AI-assisted workflows
Pilot and scale agentic remediation
Evolve the observability platform
Drive platform unit economics
Communicate outcomes to executive, product, and customer-facing stakeholders
Uphold HIPAA, PHI, and security obligations

10+ years in SRE, DevOps, Platform Engineering, or related production-operations roles
4+ years of direct people management experience
Demonstrated ownership of reliability outcomes for customer-facing SaaS
Deep Azure experience (3+ years operating production workloads on Azure)
Hands-on depth in AKS, networking, identity, and platform services
Modern observability fluency (Datadog or equivalent)
AI in operations experience
Incident command experience
Regulated-environment instinct (HIPAA, PHI, SOC 2)
Executive-grade communication
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience

Skills