Technical Writer

Title

Technical Writer

Duration

12+ Months

Location

Atlanta,Georgia 30303

Job Summary

The technical writer will be responsible for organizing, developing, and documenting business technical information, processes and procedures. Conducts interviews to gather information to be documented. Collaborates with the development team in evaluation of documentation needs and possesses a minimal understanding of the technical aspects of products, systems and services for which documentation is prepared.

Responsibilities

Work with internal teams to obtain an in-depth understanding of the product/services and the documentation requirements

Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

Write easy-to-understand user interface text, online help and standard operating procedures

Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

Requirements

Proven work experience in technical writing

Ability to deliver high quality documentation paying attention to detail

Excellent written skills in English

Strong working knowledge of Microsoft Office, SharePoint

Excellent communication, time management, and organization skills with high emphasis on attention to detail.

Experience in working on multi-disciplinary teams

Ability to work independently and motivated to perform at a high-level without constant supervision

Maintain a comprehensive library of technical terminology and documentation

Analyze documents to maintain continuity of style content

BA/BS in Computer Science/Information Systems; 3 or more years of technical writing experience; or any combination of education and experience, which would provide an equivalent background.

General knowledge of IT Security Procedures/Policies

General knowledge of ITIL with a concentration on Change Management Process

Writing samples required

All your information will be kept confidential according to EEO guidelines.