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Senior ServiceNow Developer

4A Consulting

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Remote
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Full Time
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  • About us
  • about us Our Mission Our Vision Core Values Capabilities What Makes Us Unique? Why Journey with 4A? Contracting Vehicles and Certifications AI-in-Gov Council Membership

At 4A Consulting, we transform complexity into opportunity

At 4A Consulting, we transform complexity into opportunity. Based in Baltimore, MD, we are a women-owned boutique consulting firm that has been driving innovation and delivering results since 2014. Specializing in serving the Federal Government and Fortune 500 companies, we bring deep industry expertise and cutting-edge technologies to provide tailored solutions that fuel sustainable growth. Our agile and collaborative approach not only helps businesses address immediate challenges but also enables them to seize new opportunities in a rapidly evolving digital world. At 4A, we don’t just deliver solutions—we forge transformative partnerships that empower our clients to thrive in the digital age.

More About Us

At 4A Consulting, our mission is to empower organizations to thrive in an ever-changing digital landscape. Through personalized, agile-driven solutions, we tackle complex challenges, unlock growth opportunities, and position businesses for sustainable success. Whether optimizing processes, enhancing cybersecurity, or harnessing advanced technologies like AI and blockchain, we guide our clients at every step to catalyze transformative growth and position your business for sustainable success—today and in the future.

To be the catalyst for transformation in a complex and rapidly evolving digital world. At 4A Consulting, we envision empowering organizations to achieve exceptional results by simplifying complexities, fostering innovation, and driving impactful, sustainable change. Our vision is to shape industries, communities, and economies by guiding clients to thrive today and lead boldly into tomorrow.

01

Integrity

Building trust through transparency, accountability, and ethical practices in all our engagements.

02

Innovation

Constantly challenging the status quo with creative solutions that address today’s challenges and anticipate tomorrow’s opportunities.

03

Client-Centricity

Placing our clients’ goals and success at the heart of every decision and solution we deliver.

04

Excellence

Striving for the highest standards of quality, precision, and impact in every project and partnership.

05

Collaboration

Partnering with clients, employees, and communities to co-create impactful solutions and foster a culture of shared success.

06

Diversity-Driven Impact

Embracing diverse perspectives to drive creativity, inclusion, and meaningful solutions that reflect global and local realities.

07

Sustainability

Committing to long-term, responsible growth by integrating sustainability into every solution we design.

  • Cybersecurity Solutions
  • Cyber Risk Management
  • Identify vulnerabilities
  • Assess risks
  • Build resilient

cybersecurity frameworks

  • Cybersecurity Compliance & Architecture
  • Compliance & Governance
  • Zero Trust Architecture
  • Incident Response & Recovery
  • Data Strategy & Analytics
  • Data Governance & MDM
  • Data Security & Compliance
  • Analytics & Visualization
  • Big Data Analytics
  • Data Visualization
  • Artificial Intelligence & Machine Learning
  • AI-Powered Automation
  • Predictive Analytics
  • Process Automation
  • Responsible AI
  • Natural Language Processing
  • Ethical AI
  • Records & Digital Transformation
  • ECM & Paperless Transition
  • Enterprise Content Management
  • Digital Transformation
  • Records Retention & Security
  • Retention Policies & Compliance
  • Secure Archiving & Retrieval
  • Emerging Technology Solutions
  • Blockchain Integration
  • IoT Integration
  • Digital Twin Technology
  • Cloud Migration
  • Cloud Strategy & Optimization
  • Legacy System Migration
  • Cloud Readiness Assessment
  • Cloud Security & Compliance
  • Multi-Cloud Solutions
  • Cloud Optimization
  • Intelligent Automation
  • Robotic Process Automation
  • RPA
  • Workflow Optimization
  • AI-Driven Workflow Optimization
  • Continuous Improvement
  • Recruitment & Talent Acquisition
  • Talent Sourcing
  • Specialized Recruitment
  • Tailored Recruitment Strategies
  • Workforce Optimization
  • Diversity & Inclusion
  • End-to-End Hiring Support
  • Human-Centered Design Solutions
  • User-Centric Research
  • Prototyping & Testing
  • UX/UI Design
  • Empathy-Driven Innovation
  • Legacy Modernization
  • System Upgrades
  • Transforming outdated systems
  • Agile, scalable platforms
  • Advanced Integration
  • Seamless technology adoption
  • Enhanced security and efficiency

01

Integrity

Building trust through transparency, accountability, and ethical practices across all our engagements.

02

Future-Ready Vision

Preparing organizations to thrive in a rapidly evolving digital landscape with scalable, agile, and innovative solutions.

03

Sustainable Growth

Delivering long-term impact by balancing innovation with environmental and social sustainability to ensure lasting value.

04

Client-Centric Approach

Acting as an extension of your team, we craft customized strategies that align with your specific needs and objectives.

05

Diversity-Driven Innovation

As a women-owned firm, we champion inclusivity and embrace diverse perspectives to foster creativity and breakthrough solutions.

06

Proven Expertise

Decades of experience in federal and commercial sectors, offering deep industry knowledge and measurable results.

07

Technology-First Thinking

Leveraging cutting-edge technologies like AI, IoT, and blockchain to future-proof operations and unlock opportunities.

08

Agile Methodology

Adapting quickly to changing demands with a flexible approach that ensures timely delivery and optimal outcomes.

09

Comprehensive Solutions

Offering end-to-end services, from strategy to execution, ensuring seamless integration and measurable success.

10

Global Perspective, Local Focus

Combining global expertise with a localized approach to address unique regional challenges while delivering universal impact.

11

Continuous Support

Committed to your success beyond project completion, offering ongoing consultation and updates to maintain momentum.

12

Innovation-Driven Culture

A relentless focus on creativity and progress, encouraging out-of-the-box thinking for the most complex challenges.

Choosing 4A Consulting means choosing a partner dedicated to your success. Our blend of industry expertise, innovative solutions, and commitment to excellence ensures that we not only meet but exceed your expectations. Together, we can navigate the complexities of the digital age and achieve transformative growth.

2014

  • Jan – 4A incorporated
  • Jun – CMS MBDSS (Medicare Beneficiary Database Suite of Systems) Subcontract
  • Sep – CMS MIDAS (Multidimensional Insurance Data Analytics System) Subcontract

2015

  • Jan – CMS EDSC Master Data Management (MD) Subcontract
  • Jul – Exelon security provisioning
  • Aug – CMS Business Intelligence Data Training Development Project Subcontract

2016

  • Jul – Navy Federal Credit Union Subcontract
  • Dec - CMS MEPBS New Medicare Card Initiative (Formerly Social Security Number Removal) Subcontract

2017

  • Feb – SPARC Unrestricted Subcontract
  • Feb – SPARC (SB) Subcontract

2018

  • Mar – CMS MBOSC Subcontract
  • May - Baltimore City Public Schools (BCPS) Information Technology Consulting Services
  • Jun – CMS CMCS Medicaid.gov Website Quality Assurance Subcontract
  • Aug - CMS IDM SI (Identity Management Systems Integrator) Subcontract
  • Sep – ITSS2 Subcontract

2019

  • Mar - CMS MEPBS Recompete Subcontract

2020

  • Jan - MD MDH OPASS Quality Improvement Organization Services (QIO) subcontract

2021

  • Jan – DCAA Approved Accounting System
  • Sep – FDA Professional and Technical Services Subcontract
  • Nov - U.S. TREASURY Bureau of Fiscal Service (BFS) MUD Records Modernization Pilot work Subcontract
  • Nov – USDA FPAC Digital Records Management System Subcontract

2023

  • Jul – FiServ Subcontract
  • Jul – MD Maryland Department of Health (MDH) EHR Modernization Efforts
  • Oct – MD Department of Human Services (DHS) Office of Technology for Human Services (OTHS) Technology Support Services Prime

2024

  • Mar - CMS MEPBS Bridge Subcontract
  • Jul – IRS TEGE Automated Redaction System
  • SEP – MD MARYLAND STATE RETIREMENT AGENCY (SRA) Development Support
  • Nov – MD DGS Statewide Agile Resources and Teams 2024
  • Nov – CMS MEPBS Recompete Subcontract
  • Nov – MD Maryland State Department of Education (MSDE) Database Management Specialist
  • Dec – MD DoIT Information Security Officer/Subject Matter Expert

We offer flexible contracting options to suit the unique needs of our clients, ensuring seamless collaboration and project execution. At 4A Consulting, we are more than a service provider; we are your strategic partner in achieving excellence and innovation.

  • GSA 8(a) STARS III (Contract# 47QTCB21D0437)

www.gsa.

gov/s3 | Program Manager

Rob Lyden - stars3@4a-consulting.com

  • GSA MAS (Contract#: 47QTCA19D00L9 and 47QSMA23D08PB)
  • GSA OASIS+ SB

Shaping the Future of Governance with AI

At 4A Consulting, innovation is at the core of everything we do. As we push the boundaries of technology, our membership in the prestigious AI-in-Gov Council at George Mason University underscores our dedication to leading the charge in transforming public sector governance through ethical and cutting-edge artificial intelligence.

AI-in-Gov Council

Revolutionizing Public Sector Operations

As a proud member of the AI-in-Gov Council, we collaborate with top-tier government leaders, industry pioneers, and academic visionaries to unlock the limitless potential of AI for governance.

Together, we focus on

  • Pioneering Ethical AI: Developing frameworks for fairness, transparency, and accountability.
  • Driving Operational Excellence: Leveraging AI to optimize processes and detect fraud.
  • Revolutionizing Cybersecurity: Enhancing public sector resilience against emerging threats.
  • Data-Driven Policy Making: Empowering decision-makers with AI insights for better governance.

Our Vision

Collaborating for a Smarter, More Equitable Future

At 4A Consulting, we don’t just implement AI—we lead the way in its responsible, scalable adoption.

Our contributions include

  • Developing scalable AI solutions tailored to public sector needs.
  • Sharing expertise in AI for fraud prevention, automation, and predictive analytics.
  • Leading thought leadership on AI ethics through workshops and whitepapers.

A Vision for Tomorrow

By working with the AI-in-Gov Council, 4A Consulting is helping shape a future where AI enhances governance, fosters trust, and ensures equitable outcomes for all communities. Discover more about our partnership HERE

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4A Consulting LLC

5052 Dorsey Hall Drive,

Suite 203

Ellicott City,

MD 21042

304.610.2077

contact@4a-consulting.com

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