Helpdesk+VDI Exp_Local to Denver CO_w2

Posted 9y ago

We are looking to fill a position for Helpdesk in Denver CO.

Selected person will be responsible to supporting a Virtual Desktop Infrastructure (VDI) environment.

First and second tier troubleshooting of user reported issues
Keep customer informed on status of any outages
· Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
· Documents, tracks, and monitors the problem to ensure a timely resolution.
· Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

In person interview is acceptable.

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