Shift Leader Operations Quality Product or Production Facility

• Manages and supervises the Operations Quality org unit according to defined objectives and KPIs
• Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery
• Takes responsibility for standard & governance adherence and process execution
• Leads the direct reports in the area of responsibility
• Plans the regular team activity in order to cover all the activity stages and reply to all the requests received
• Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results
• Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge
• Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth

Functional accountability for Operations Quality on shift level

• Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)
• Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs
• Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities
• Level of Education: University degree
• Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain
• Experience: 3 years of experience in relevant field are necessary.
• Language: French, English
• Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork
• Professional competences: Autonomy / Customer relationship skills / Priority management

People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.

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LEONI Wiring Systems Tunisia SARL