VoIP Engineer

Requirement Description

• This position will function as a highly skilled Voice Data Engineer with specific responsibilities that include:
• Monitor & troubleshoot ODOT voice & data telecommunications network.
• Plan & coordinate voice & data project requirements for telecommunications equipment installations/moves.
• Troubleshoot & coordinate faxes, modems, hubs, routers, switches, controllers & associated cabling for LANs/Wan and communication equipment in ODOT facilities.
• Supervise and monitor hardware installation & repair in ODOT counties/outposts & right a ways.
• Inventory & salvage telecommunications & network equipment.
• Submit incidents with local service providers such as local Teleco/internet providers/State of Ohio One network/State of Ohio CSC.
• Analyze data on ISP/circuit, usages & outages.
• Coordinate & track vendor response time & incident reports in order to facilitate more efficient resolution of ISP/circuit outages in telecommunications network system.
• Add, Modify and setup IP Phones, Voice Gateways, Cisco Agents with 3rd party supported Cisco Call Manager
• Evaluate project needs and procure resources to complete projects.
• Participate in development, implementation & administration of telecommunications systems.
• Develop & implement procedures and policies pertaining to use of network.
• Act as the escalation point for high priority issues.
• Working knowledge of voice and data services and technologies.
• Working knowledge of network applications, switches and servers
• Strong communication/leadership skills.
• Strong influence, collaboration and negotiation experience.
• Ability to collaborate with supporting resources across business and/or functional lines
• Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
• Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
• Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.

Mandatory Requirements/Time

• 4-year college degree or equivalent technical study.
• 4 years of relevant experience.
• Hands-on VoIP and Telecomm experience.

Desired Skills/Time

• Configuring/troubleshooting experience in Cisco networking environment

Mandatory Requirements/Time

• 4-year college degree or equivalent technical study.
• 4 years of relevant experience.
• Hands-on VoIP and Telecomm experience.

Desired Skills/Time

• Configuring/troubleshooting experience in Cisco networking environment

All your information will be kept confidential according to EEO guidelines.