Product Manager

About Infilla

Infilla is on a mission to make housing happen faster.

The U.S. is short 4–7 million homes, and local permitting is one of the top bottlenecks slowing new housing. It routinely takes months to years just to approve projects.

Municipalities are overwhelmed by

• Rapidly changing state laws and local ordinances
• Backlogged projects
• Legacy software and paper-based processes
• Inconsistent reviews and siloed workflows

Infilla is building the modern permitting platform that helps local governments review projects faster, more consistently, and with radically better transparency. We work side-by-side with planning departments — we literally have office desks, badges, and government emails with some of our customers.

We’re backed by Basis Set Ventures, Base10 Partners, Urban Innovation Fund, SHAKTI VC, 20Growth, Bloomberg Beta, and founders/operators who’ve built products at scale.

Our Product Beliefs

Most permitting software treats the permitting process like a black box. We think that’s wrong.

We believe

• Transparency should be a given — applicants and staff should see progress in real time
• Software should help people, not just store records — existing systems prioritize compliance over usability
• Data-driven policy is possible — the right system enables actionable insights

If you believe products can change how cities function, we should talk.

Our Values

• Ideas > Hierarchy — Best idea wins. Be intellectually honest.
• Kind > Nice — Share clear, helpful feedback often. Voice concerns. Listen.
• Courage > Comfort — Do the right thing, even when hard.
• Hours > Weeks — Solve it now, not "eventually."
• Fix > Flag — See a problem, own it, and fix it.

Why This Role Matters Now

We’ve built tools that are live and used by municipalities today. Now we're building the underlying platform (System of Record) that ties everything together.

We need a PM to own those existing tools, including:

• Forum — connects government SMEs and enables public engagement on technical questions
• Calculator — helps applicants understand fees upfront

Plus discovery on future products.

You'll own your areas end-to-end, operate with high independence, and ship with urgency. This role is both core and 0-to-1 in nature.

What You'll Do

• Own your product areas end-to-end — insight → spec → ship → iterate
• Use AI tools extensively — specs, analysis, prototyping, automation
• Support discovery on what Infilla builds next
• Ship fast — principled, pragmatic decisions with incomplete data, learn from what ships
• Write clear specs and use data and user research to drive decisions
• Partner with engineering, design, and product to ship the simplest version of valuable

Your First 60 Days

Day 14 — learn

• Deep dive into Forum, Calculator, and Application Forms — own the products from day one
• Write your first spec; make your first design decision
• Shadow government staff at 1–2 agencies to ground your product intuition
• Build working relationships with engineering and design

Day 30 — own

• Own 2–3 features end-to-end across your product areas
• Run your first usability test with real users
• Share AI prototypes or workflow improvements with the team
• Begin discovery work on future product opportunities

Day 60 — lead

• Drive all your product areas independently with minimal oversight
• Present discovery findings and recommendations for future features and products
• Represent Infilla in customer conversations related to your product areas
• Be a net-positive force on the team — provide clarity and drive answers to enable others to do their best work

What's Hard

• Multiple products at once — three areas plus discovery; prioritization is critical
• Government stakeholders — planners, examiners, applicants, officials all want different things
• Existing products with real users — you're stepping into things people depend on
• High independence — support is available, but you drive your areas
• Slow domain, fast team — government moves slowly; we don't

You Might Be a Great Fit If You…

• Have 4+ years experience shipping 0→1 products at early-stage (Seed / Series A) startups
• Use AI tools avidly as part of your daily work - whether it’s spec’ing, prototyping, figuring out micro-copy
• Own areas independently — you create structure, not wait for it
• Are a strong writer who uses specs and docs to drive alignment
• Operate with urgency, zoom between strategy and execution, thrive in ambiguity
• Are based in the San Francisco Bay Area, 3 days/week in person (remote considered for exceptional candidates only)

We offer competitive salary, healthcare and 401K benefits, 26 days of PTO including federal holidays, and meaningful equity — you'll have real ownership in the company's success. We cannot sponsor visas at this time.

Research shows women & minorities are more likely to consider themselves unqualified if they don't meet every single requirement in a job description. This represents what we're ideally looking for, but everyone is unique. We hire for strengths & potential, not lack of weakness or a perfect resume fit.

Interview Process

• Intro Call (20 min) — get to know each other and motivations
• Behavioral (45 min) — dive into your past experiences
• Team day (120 min) — do short product sense exercise following by a working session with Design and Engineering followed by prototyping a 0→1 feature
• Culture (30 min) — meet the founder; discuss execution and collaboration.
• Reference Checks — we’ll talk with former colleagues about how you operate. Optionally get lunch with the SF-based team and meet other Infilla teammates.