VP, Business Process Engineering & Agentic AI Innovation

Note

The job is a remote job and is open to candidates in USA. Girl Scouts of the USA is a leading authority on leadership development for girls. The Vice President, Business Process Engineering and Applied Agentic AI is responsible for the planning, design, implementation, and ongoing operation of GSUSA’s enterprise technology platforms, focusing on AI-driven capabilities and business process automation.

Responsibilities

• Partner with the Chief Technology Officer and Technology leadership to define and implement enterprise technology strategy for AI platform, Applied AI and process automation initiatives
• Establish policies, standards, and governance for scalable, secure, and cost-effective technology delivery
• Align technology investments with GSUSA mission, business priorities, and financial constraints
• Design and define the enterprise Agent Builder Framework for creating, deploying, and managing AI agents
• Establish standards for agent orchestration, tool integration, memory, and governance
• Develop reusable components, templates, and reference architectures for scalable agent development
• Serve as the central design authority for agentic AI and early-stage AI transformation initiatives
• Develop and lead the enterprise-wide business process automation and process engineering strategy for AI-enabled workflows
• Identify and prioritize high-value automation opportunities across business domains
• Define human-in-the-loop models and decisioning frameworks for agent-assisted workflows
• Create structured process engineering roadmaps aligned to transformation priorities
• Establish foundational architecture for AI platform services, orchestration layers, and enterprise systems
• Define integration patterns across CRM/ERP systems, cloud platforms, and AI services
• Ensure alignment between front-end experience layers and backend AI and data platforms
• Manage relationships with external technology vendors and managed service providers (MSPs)
• Define standards for UI/UX, APIs, and integration for externally delivered solutions, including React-based applications
• Ensure vendor-delivered products are on time, within budget, and aligned with specifications and architecture standards
• Provide technical expertise to procurement efforts and vendor negotiations
• Foster a high-performing engineering culture focused on innovation, collaboration, and continuous improvement
• Promote knowledge sharing and technical learning across the organization
• Lead organizational change initiatives supporting adoption of AI and automation-driven ways of working
• Enable internal teams and partners to effectively adopt new frameworks and platforms
• Support inclusive practices in technology design, development, and delivery
• Ensure alignment with GSUSA’s affirmative action and nondiscrimination commitments

Skills

• Proven leadership experience managing large-scale technology transformation initiatives
• Ability to bridge business strategy and complex technical architecture
• Leadership ability to influence diverse stakeholders and drive organization-wide change
• Enterprise systems: Salesforce, SAP, Oracle/NetSuite, and web-based platforms
• Cloud platforms: AWS, Azure, Google Cloud
• Integration technologies: MuleSoft, RESTful APIs, GraphQL, microservices architectures
• Identity and data platforms: Okta, Gigya, SQL/NoSQL databases
• AI/ML concepts, orchestration platforms, and agent-based architectures
• Bachelor's degree in Computer Science, Information Management, or related field (or equivalent experience)
• 10+ years in senior-level management roles with multidisciplinary responsibility
• 15+ years of experience in enterprise information technology leadership
• Proven leadership experience managing large-scale technology transformation initiatives
• Deep experience driving enterprise platform modernization and AI-enabled transformation
• Strong fiscal responsibility and experience managing enterprise technology budgets
• Strong preference for advanced degree (MS/MBA) or equivalent leadership experience

Benefits

• 20+ days of paid time off
• 2 floating holidays
• 9 workplace holidays per year
• Paid holiday year-end office closure between Christmas and New Year's
• Medical and Behavioral Health Coverage (plan options with individual and family coverage)
• Wellness
• Hospitalization
• Fertility assistance
• GSUSA partial subsidy of premium costs
• Dental and vision coverage
• Health Savings Accounts (HSAs)
• Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
• Company-paid life insurance
• Flexible work arrangements
• 12 weeks of paid parental leave
• 401(K) with company match
• Sick leave
• Short- and Long-Term Disability for salary continuation
• Health and Wellness Classes and Activities throughout the year
• Access to Employee Engagement Groups
• Remote
• This is a full-time position
• Days and hours of work are Monday through Friday
• Occasional evening and weekend work may be required as job duties demand

Company Overview

• We Are Girl Scouts. Girl Scouts bring their dreams to life and work together to build a better world. It was founded in 1912, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://girlscouts.org.