Service Desk Technician

Installation, support and administration of Windows desktops and laptops

Installation, support and administration of applications using the Windows platform

Resolve various technical problems

Service Desk phone coverage as scheduled

BS or BA in Computer Science or related field preferred

1 - 2 years working experience in a networked environment preferred

Strong written and verbal communication skills

Self-motivated and attention to detail

A good understanding of the Windows desktop operating system

A good understanding of desktop hardware

A good understanding of TCP/IP protocol

Skills