General Manager, Oceania

INNERGY is the platform for the joinery industry — cloud ERP, CAD/CAM and shop-drawings services for the joinery and cabinetry manufacturers who build the casework, wall panels and fixtures inside the buildings you use every day.

We’re specialists, not generalists

we replace the QuickBooks, Excel, AutoCAD and email stack most shops run on. Today that’s 520+ ERP customers and 1,800+ CAD/CAM customers, with ~25% of those within the Oceania region.

The Regional Director, Oceania role is accountable for owning the strategy, the customers, and the commercial results in the region.

This is a matrix role. The Sales, Account Management, Marketing, Customer Success and Support people serving Oceania report solid-line to their global functional leaders and dotted-line to you. You set the regional agenda and deliver it through influence and credibility rather than the org chart.

Responsibilities

Commercial

• Own the Oceania number — new business, expansion and retention
• Set regional strategy, the operating plan and segment focus; decide which parts of the AU/NZ joinery market we serve and which we don’t
• Own the regional budget and deliver a forecast leadership can plan against
• Own regional contribution margin — revenue, direct costs and the local cost base

Operational

• Build and run the regional operating rhythm: pipeline reviews, account planning, escalation handling, and the cadence that keeps four functions aligned
• In partnership with Sales Leadership, drive pipeline health, forecast accuracy and deal strategy on the deals that matter
• Drive time-to-value, adoption, renewal and support quality for every AU/NZ customer
• Solve the time zone gap between the regional customer base and US-based support

People and Influence

• Shape hiring profiles, participate in the recruiting, interviewing, and hiring of regional teammates, and contribute to performance conversations alongside functional managers
• Earn the trust and cooperation of global functional leaders; escalate cleanly when alignment fails
• Build what it means to work at INNERGY in this market

Market and Company

• Represent INNERGY in-region: Education, associations, industry events, partnerships and the local narrative
• Serve as Oceania’s voice into product and leadership on what’s different here and what we need to win
• Operational fluency in joinery, manufacturing, construction tech or building products — credible with shop owners on margins, throughput and why the estimate was wrong
• Experience running a complex B2B software business: long cycles, multiple stakeholders, implementation-heavy products
• Prior ownership of a regional business or P&L, not just a quota
• Demonstrated results delivered through a matrix — accountable for outcomes owned by people who didn’t report to you, with a specific example they can walk through
• Exposure to both sales and post-sale functions
• Commercial judgment to decline bad-fit business and explain why
• Based in AEST/AEDT or NZST; legal right to work in Australia or New Zealand
• Willing to travel ~40% in-region plus 1–2 US trips per year
• Existing network in AU/NZ joinery, construction or manufacturing
• Experience representing a region for an offshore-headquartered company

Accessibility & Work Environment

INNERGY is committed to providing an inclusive and accessible work environment. We support reasonable workplace adjustments for individuals with disability in accordance with applicable Australian laws. If you require adjustments during the recruitment process or in your role, please let us know.

This role is primarily computer-based and may involve extended screen time and regular communication through digital channels. Work may be performed in a remote or office-based environment, depending on role and location. INNERGY is committed to supporting employee wellbeing, flexibility, and a safe working environment across all regions.