Technical Support / Business Analyst - IT

Bilingual

French and English

Shift

Tuesday – Saturday 9:30 AM to 6:00 PM or Sunday – Thursday 9:30 AM to 6:00 AM

Job Description

• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.
• Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in the business process redesign and documentation as needed for new technology.
• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.
• May make recommendations for buy versus build decision.
• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.
• Typically has 3 to 5 years of relevant technical or business work experience.

Technical support, French fluency

To get further details or to schedule an interview,

Please contact Shivani Shah at

(973)-867-7919