Senior Support Engineer

Senior Support Engineer

Cotiviti

Location: US
Workplace: Hybrid
Employment: Full Time
Salary: —

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Posted 1mo ago

The employer’s full description could not be read from their board. This is a summary of the posting — follow the apply link for the original.

Responsibilities

Provide technical support for healthcare data solutions
Troubleshoot and resolve complex customer issues
Collaborate with engineering teams to identify and fix bugs
Document technical solutions and support procedures
Train junior support staff

Requirements

Bachelor's degree in Computer Science or related field
5+ years of experience in technical support or a similar role
Strong understanding of healthcare data and analytics
Experience with SQL and database querying
Proficiency in troubleshooting complex software issues
Excellent communication and problem-solving skills

Preferred

Experience with cloud platforms (AWS, Azure, GCP)
Familiarity with scripting languages (Python, Bash)
Knowledge of healthcare regulations (HIPAA)

Skills

SQL
Python
Bash
AWS
Azure
GCP
HIPAA