Desktop Support

Required Skills

• 3 years of experience providing direct PC support to end users.
• 3 years of experience imaging and configuring desktop, laptop and mobile devices.
• 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
• 2 engagements of providing direct PC support to end users.
• Identification of all subcontractors, if applicable.

Desired Skills

• Experience with similar projects for State, County or local governmental entities.
• Working knowledge of Active Directory and AD group policies.
• Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
• A+ certification.
• Microsoft Desktop Support certification.
• 5 years or more experience resolving end users’ hardware and software issues in a large IT environment.
• Degree or equivalent with emphasis in computer science or related fields.

Desired Skills

• Experience with similar projects for State, County or local governmental entities.
• Working knowledge of Active Directory and AD group policies.
• Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
• A+ certification.
• Microsoft Desktop Support certification.
• 5 years or more experience resolving end users’ hardware and software issues in a large IT environment.
• Degree or equivalent with emphasis in computer science or related fields.

All your information will be kept confidential according to EEO guidelines.