Analyst, Quality Assurance

• Experience in US Mortgage Eviction, Sale, Closing etc. and adequate communication skills as it involves both Voice and Non Voice Audit
• Perform quality assurance call and / or process reviews for all departments in Altisource.
• Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement.
• Make recommendations to help reduce process variation and eliminate errors.
• Track Business Unit responses for all findings identified from the process reviews.
• Work with Management and develop project plans to address opportunities identified through process reviews.
• Escalate unresolved issues to Senior Management and work with Management to resolve the issues.
• Provide management with timely reports documenting observations from reviews.
• Assist in implementing changes or modifications to the Quality Assurance department's evaluation process.

Experience in US mortgage Semi Voice, Eviction and Real Estate , Closing

Preferred Education

Bachelor's Degree, 2-5 years, Preferred Experience Type

Doesn't matter, License or Certification

Not required

Additional information

REO Marketplace

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills

Good Health

• Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
• Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.

Happiness

• 10 paid holidays, plus 26 paid days off per year
• Lots of employee engagement activities

OUR CORE VALUES

For our employees, customers, and shareholders, we commit to…

• Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times
• Energize People – enable exceptional people to energize their teams and drive results
• Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
• Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers
• Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource”
• Enrich Communities – create positive impacts for the communities where we live and serve