Telecommunications Engineer - CCNA VOICE

Posted 9y ago

Extensive knowledge and experience of IP Telephony and Unified Communications design, configuration, and troubleshooting
Extensive knowledge and experience with Cisco Unified Communications Manager, Cisco Unity Messaging, Cisco Unified Contact Center, Skype for Business (formerly Lync) as well as Polycom video conferencing room
In-depth experience with multi-site, IP telephony and unified communications rollouts and migrations
Experience migrating/integrating legacy PBX infrastructure to unified communications
Quality Of Service understanding and configuration, able to customize across all Cisco platforms to support Voice, Video, and selected applications
Experience deploying SIP trunking; both internally and externally hosted
In-depth knowledge of Microsoft Lync
Strong knowledge of the Cisco ISR G2 and G3 platforms, Nexus and UCS B/C series servers
Design and implement of voice and video network infrastructures.
Responsible for tier 2/3 troubleshooting.
Design and deploy necessary controls to insure the network meets service levels.
Troubleshooting, and on call rotation.

B.S in Information Systems, engineering or equivalent with at least 6 years of related experience; additional years of experience may be substituted for formal degree
Cisco CCNA Voice certification
Project related experience in the planning, design, rollout and support for mid - large enterprise unified communications initiatives
Strong Cisco and Microsoft UCC knowledge operating in a global environment
In-depth knowledge of the various UCC technologies including IP Telephony, Instant Messaging/Presence, Video Conferencing, Web Conferencing
Commitment to maintaining the highest standard of customer service is essential with outstanding oral and written communication.
Process-oriented and able to work as a team
Strong problem-solving and trouble-shooting skills
Cisco routing and switching experience, including LAN/WAN/Security architecture
Ability to work in fast paced environments and adapt quickly to changing situations
Must be able to effectively handle stressful situations
Strong communication skills
Solid documentation experience with Visio, Word, Excel
Ambitious and goal oriented, with initiative to work until job is complete
Must be able to obtain a US Security Clearance

All your information will be kept confidential according to EEO guidelines.

Skills