Sr Manager, Software Development (Remote)

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Summary

The Sr Manager, Software Development will build and manage a high performing, collaborative, and inclusive team to achieve diverse objectives in replicable, scalable ways. This position will develop and execute a strategy that focuses on effective and efficient designs, test and resilience processes, integration across dependent software and service components, improve common frameworks, tooling, and reuse where applicable. The incumbent will ensure alignment with controls, procedures, and tooling which support our desire to deliver a world-class set of services in a predictable manner.

Responsibilities

• Build and manage a high performing, collaborative, and inclusive team.
• Develop and execute a strategy that focuses on effective and efficient designs, test and resilience processes, integration across dependent software and service components, improve common frameworks, tooling, and reuse where applicable.
• Lead teams that deliver on multiple projects
• Ensure alignment with controls, procedures, and tooling which support our desire to deliver a world-class set of services in a predictable manner.
• Review system requirements and business processes; code, test, debug, and implement software solutions.
• Prioritize, plan, and track project progress.
• Involved in direct planning of long- and short-term infrastructure improvement projects, including design, budgeting, and implementation.
• Manage teams to achieve diverse objectives in replicable, scalable ways.
• May include other duties as assigned.

Qualifications

Required Skills

• A growth mindset, constant curiosity, and E2E ownership is critical as we are looking for new ways to streamline our services, improve capabilities and resilience, as well as driving a culture of accountability, inclusion, and technical excellence
• Excellent written, verbal and presentation skills

Preferred Skills

• Highly motivated, highly collaborative, and highly inclusive
• Strong desire to innovate, grow, and learn as the industry continually evolves
• Strong cross-group and the ability to negotiate with senior talent across the company is critical

Minimum Education, Licensure and Professional Certification requirements: Bachelor’s degree highly preferred

Minimum Experience required (number of years necessary to perform role): 6+ years of experience required working as a software, service, and/or site reliability engineer, 4+ years of experience recruiting and managing technical teams, including performance management, 4+ years of experience in Engineering Program Management.

Other/State Specific

This role pays between $145k to $185k, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.