Deskstop Support

Hi,

This is Anthony from Infojini Consulting. Hope you are doing well!

We are looking for Deskside Support in Denver,Colorado for 06 months Contract.

Job details mentioned below

Title

Deskstop Support

Location

Denver,Colorado

Duration:06 months Contract

CLient

State of GA-RQS IHJA 2017-4504

Tier I/II Deskside Support

One position will be in Denver and one in Pueblo

The positions requested will provide specific Deskside support at Colorado Department of Human Services.They will provide troubleshooting and support to users.

Duties include diagnosing and correcting hardware and software problems; assisting in routine physical deployment, configuration, and installation of desktop

and laptop microcomputers, printers, video displays, software products, etc to support EHR deployment.

Requires use of an automated help desk system (Computer Associates Service Desk) to track progress and resolution of reported problems.

The requested staff resources will be dedicated to a variety of Deskside support responsibilities including setting up Windows 7 computers, McAfee encryption,

and Windows 7/Office 2010, basic troubleshooting and ticket resolution, and support of existing state Deskside staff during the high priority and high volume

period.

All your information will be kept confidential according to EEO guidelines.