Backend Technical Support Engineer

Backend Technical Support Engineer - Plugin Talents | Career Page

Backend Technical Support Engineer

Cairo, Egypt

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Job Openings Backend Technical Support Engineer

About the job Backend Technical Support Engineer

Job Title

Backend Technical Support Engineer

Work Condition

remote

Key Responsibilities

• Support merchants and partners with technical inquiries & issues.
• Manage technical solution guides and resolve recurring issues.
• Test merchant websites and plugins to ensure optimal performance.
• Work on side projects to improve onboarding and integration processes.
• Foster a positive, collaborative environment with cross-functional teams.

Required Skills

• BS in Computer Science (or related field).
• 1-2 years experience in PHP, Laravel.
• Solid understanding of e-commerce platforms like Magento, WooCommerce, OpenCart.
• Proficient with Git, FreshDesk, Redmine.
• Excellent English communication skills.

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