Ariba Support

Posted 9y ago

Description

Ariba Support team members are responsible for assisting end users with functional and technical issue resolution and ensuring that end users

have an excellent user experience, even in the event of challenges.

Triage

Support Requests

Serve as primary point of contact for issue resolution

Investigate all reported issues

Resolve Tier 1 issues

Escalate Tier 2 issues

Create

standard responses to common requests

Customer Service Experience

Excellent Verbal and Written Communication

Technology background

All your information will be kept confidential according to EEO guidelines.

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