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Field Service Technician

Nov
Location
San Antonio, TX, United States · Pleasanton, TX, United States · Victoria, TX, United States
Workplace
Onsite
Employment
Full Time
Salary
—
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Posted today

  • Travel to customer sites to install, commission, test, calibrate, and troubleshoot NOV products.
  • Conduct field installations, system calibrations, and operational testing of equipment.
  • Perform software and hardware upgrades while ensuring systems are operating efficiently.
  • Train customers on the safe and proper operation, maintenance, and functionality of NOV equipment.
  • Accurately complete and submit field service reports, inspection records, and other required documentation in a timely manner.
  • Communicate equipment failures, customer feedback, and field observations to the appropriate internal teams.
  • Provide technical support while maintaining a professional and customer-focused approach.
  • Adhere to all NOV HSE policies, procedures, and quality standards.
  • Diagnose and resolve mechanical, electrical, pneumatic, hydraulic, and software-related issues in the field.
  • Assist with equipment commissioning, startup, and performance verification.
  • Support other Field Service Technicians during complex installations and service projects.
  • Demonstrate leadership by mentoring and assisting less experienced technicians when needed.
  • Maintain service tools, equipment, and company vehicles in safe working condition.
  • Participate in an on-call rotation and respond to customer service requests as required.
  • Successfully pass a national background check and motor vehicle report.
  • Perform other duties as assigned.
  • High school diploma or GED required.
  • Associate degree in a technical field or equivalent education preferred.
  • Minimum of five (5) years of related field service or oil and gas industry experience preferred.
  • Must be at least 21 years of age.
  • Knowledge of oil and gas field equipment, including software and hardware systems.
  • Pneumatic and hydraulic experience preferred.
  • Electrical troubleshooting experience preferred.
  • Strong verbal and written communication skills.
  • Proven leadership skills with the ability to lead and support fellow technicians.
  • Valid driver's license with an acceptable driving record required.
  • Ability to travel extensively to customer locations as required.

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