AI Engineer III

The AI Engineer III serves as the primary institutional owner and operational steward of the NebulaONE generative AI platform (TulaneAI) at Tulane University. This role is responsible for the administration, oversight, project design, and governance support of the university’s centrally hosted GenAI environment, built on Microsoft’s Azure AI Foundry and managed in partnership with CloudForce.

This position is a critical member of Tulane’s GenAI governance and technology team, supporting platform operations, vendor management, AI agent development oversight, and coordination across the GenAI Governance Committee and its subcommittees. The Administrator ensures the platform operates within institutional policy guardrails, enables effective adoption by faculty, staff, and researchers, and coordinates with IT, academic, research, compliance, and administrative stakeholders to advance responsible and scalable GenAI use across the university.

• Demonstrated ability to administer cloud-hosted SaaS platforms, including user management, configuration, and feature enablement
• Familiarity with Microsoft Azure, Azure AI Foundry, and enterprise identity management (Entra ID / Azure Active Directory)
• Strong project management skills with the ability to coordinate multi-stakeholder technology initiatives
• Knowledge of data governance, information security, and compliance frameworks including FERPA, HIPAA, and institutional data classification policies
• Ability to serve as a product owner, translating institutional needs into platform configurations, AI agent designs, and operational workflows
• Experience managing vendor relationships, software contracts, and service-level agreements
• Strong written and verbal communication skills for presenting to technical and non-technical audiences, including executive leadership
• Capacity to support and coordinate governance committee operations, including documentation, reporting, and policy tracking
• Ability to manage platform adoption initiatives including training, onboarding, and user support coordination

Special Required Ability for Incumbents Who Have Contact or Exposure to Animals or Animal Tissues:

Ability to complete and pass successfully the required occupational health screening referenced in the University’s Animal Handler Health Surveillance Program on an annual basis.

Required Background Check, Physical, and Drug Screening for Incumbents Who Have Contact or Exposure to Animals or Animal Tissues:

Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended.

NCAA Related

Ensures that all Department of Athletics and University-related activities operate in full compliance with university, conference, and NCAA rules and regulations. Attends and participates in scheduled compliance seminars and complies with all the Athletic Department’s efforts to monitor compliance with NCAA regulations. Seeks interpretations from the compliance staff before acting when necessary. Reports potential rules violations immediately. Completes required compliance paperwork in a timely and efficient manner. Monitors all of their areas and/or program activities closely to maintain compliance with applicable rules and regulations.

Required Education and Experience

• Bachelor’s degree in information technology, computer science, information systems, or a related field

AND

• Minimum 3 years of experience in enterprise technology administration, cloud platform management, or IT project management

OR

• Minimum 2 years of experience in AI/ML platform administration, SaaS product ownership, or GenAI tool deployment within a higher education or research environment

Preferred Qualifications

• Master’s degree in information technology, data science, higher education administration, or a related field
• Experience with NebulaONE, WaveGPT, or comparable no-code GenAI delivery platforms in a higher education setting
• Knowledge of AI guardrail frameworks, responsible AI practices, and agentic AI system design
• Familiarity with API integration, RAG (Retrieval-Augmented Generation) agents, and low-code/no-code AI development
• Experience supporting institutional governance bodies, academic technology committees, or shared-services technology models
• Certification in cloud administration (e.g., Microsoft Azure Administrator) or project management (PMP)
• Understanding of token-based AI consumption models, cost management, and licensing structures