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Jr. Helpdesk Role(1 yrs min. exp)_Denver CO

360 IT Professionals
Location
Denver, CO, United States
Workplace
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Employment
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Posted 9y ago

We are looking to fill a position for Help Desk support in Denver CO.

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.

May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.

Should have knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

In person interview is acceptable.

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