Knowledge Management Analyst

SAIC is currently seeking a Knowledge Management Analyst to support USPACOM Headquarters J1 at Camp H.M. Smith in Oahu, Hawaii.

Job Duties

• Serve as primary Information Management/Knowledge Management (IM/KM) technical expert for HQ J1 across classified and unclassified networks, leading design and sustainment of SharePoint and Microsoft 365 collaboration solutions.
• Develop and maintain Power BI dashboards, data models, and performance measures to deliver command-level manpower and personnel analytics (authorizations, vacancies, hiring metrics, workforce trends, and leadership-directed measures).
• Integrate, cleanse, and validate manpower/personnel data from ServiceNow, FMTS, JTD, and other sources; define data connections and API requirements to improve data exchange and reporting.
• Build automated workflows and low-code solutions (Power Automate, Power Apps, VBA) to eliminate manual processes, improve data quality, and standardize recurring HR and personnel activities.
• Analyze J1 business processes, map and test workflows, and implement measurable improvements that increase transparency, efficiency, and accountability across civilian hiring and personnel operations.
• Develop SOPs, governance and training materials, and data dictionaries; coordinate with J1, J6, HR, data offices, and mission partners; brief findings to senior leaders and represent J1 in IM/KM, data analytics, and AI working groups.

Required Education and Experience

• Bachelors and five (5) years or more experience; four (4) additional years of work experience in lieu of degree.
• Hands-on experience administering or developing SharePoint and Microsoft 365 collaboration solutions, including automated workflows using Microsoft Power Automate.
• Hands-on experience developing Power BI solutions, including data modeling, Power Query, DAX, dashboard/report development, and data validation.
• Experience with Power Apps, APIs and data integration, Databricks or other business-intelligence/data platforms, and enterprise data-modernization initiatives.

Required Clearance

• Must have an active Secret clearance with ability to obtain a TS/SCI clearance.

Desired Qualifications

• Working knowledge of ServiceNow and Fourth Estate Manpower Tracking System (FMTS) for manpower/personnel reporting, statistics, and workflow support.
• AI Prompt Engineering for tool development and automation.
• Experience supporting Department of War manpower, personnel, civilian hiring, workforce analytics, or headquarters staff processes; USPACOM or other Combatant Command experience is highly desired.