Principal Associate - IT

ROLE

L3+ Intune / Endpoint Management Administrator

REPORTING TO

ITISC FET Europe Workspace Manager

WORKING LOCATION

Coimbatore

WORK TIMING

12PM – 9PM

OBJECTIVE

We are seeking a highly skilled L3+ Microsoft Intune Administrator with deep technical expertise in modern cloud-based endpoint management, identity integration, and endpoint security. You will serve as the primary escalation point for complex infrastructure, deployment, and security compliance issues. You will optimize our global device fleet, manage Windows Autopilot, handle co-management setups with SCCM/MECM, and enforce robust security policies across multi-platform environments (Windows, iOS, Android)

What You’ll Do

Architecture, Configuration, & Deployment

Design, implement, and maintain enterprise-grade Microsoft Intune infrastructure and configuration profiles.

Manage end-to-end Windows Autopilot deployment profiles, zero-touch provisioning, and device lifecycle management.

Configure and administer Microsoft Entra ID (Azure AD) device registration, join states, dynamic groups, and Role-Based Access Control (RBAC).

Oversee Windows Update for Business rings, feature updates, quality updates, and compliance deadlines.

Support and manage co-management workflows bridging SCCM (MECM) and Microsoft Intune.

Plan and execute the SCCM (MECM) to Intune migration.

Application & Package Management

Package, test, and deploy enterprise applications (Win32 apps, MSI, Microsoft Store, and shell scripts/PowerShell) via Intune.

Troubleshoot complex application installation failures, dependency issues, and supersede rules across diverse endpoints.

Security, Compliance, & Monitoring

Configure and manage Endpoint Security baselines, BitLocker encryption, Firewall, Antivirus, and Attack Surface Reduction (ASR) rules.

Coordinate with compliance team for threat monitoring, vulnerability management, and automated remediation.

Administer Mobile Device Management (MDM) and Mobile Application Management (MAM) policies for corporate and BYOD environments

Advanced Troubleshooting & L3 Operations

Act as the ultimate technical escalation point for L1/L2 helpdesk teams regarding enrolment blockages, policy sync failures, and compliance errors.

Perform Root Cause Analysis (RCA) for recurring system disruptions or wide-scale deployment failures.

Automate routine administrative tasks and reporting using PowerShell and Microsoft Graph API.

What You Bring

Experience in Intune, Vuln fixing, SCCM, Patching, Packaging.

Strong troubleshooting skills, especially with Windows and M365, Intune, SCCM, Packaging, Patching.

Excellent communication skills in English

A proactive, “can-do” attitude and the ability to thrive in a fast-paced environment.

Nice to Have

Experience with Power shell scripting, Windows Server, Active Directory, or networking.

Familiarity with BMC Helix ticketing system

ITIL Foundation certification.

Knowledge of Azure.

Why Join Us?

Work in a vibrant, multicultural team in India

Be part of a company that values growth, learning, and internal mobility.

Gain exposure to a modern IT environment supporting critical business operations.

Clear path to leadership for ambitious professionals.

Personal Skills

Team Player

Smart worker

Quick learner

Willingness to work in off business hours with On call setup in needed.

Qualification

Bachelor's degree or comparable education

Experience – 8 – 12+ Years (with 4+ years dedicated to Microsoft Intune)

PREFERED CANDIDATES

The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working

Additional Information

Travel Requirements

Occasional travel (10%-20%, depending on project phase) to regional offices, subsidiaries, or project sites may be required to support specific project events and activities,

Work Environment

The role is transversal and collaborative, interacting with Finance, multidisciplinary IT teams (e.g. BAs, Developers, Architects), external Partner and corporate and regional business + IT teams in a multicultural and international environment,

Contract Type & Location

Minimum contract duration

1 Year with high probability for extension to 2 Years. B2B preferred, with flexibility for hybrid remote collaboration with international teams. Permanent contract considerable.

Professional Development

Opportunities to enhance and gain practical and solid software development knowledge and skills in building global D365FO/SCM solutions, and participate in global rollout projects,

Key Attributes

Very strong technical knowledge, software design patterns and analytical thinking, problem-solving, and self-organization skill with ability to balance delivery quality, timeline and costs.