IT Desktop Support

Posted 9y ago

c/Telephony Analyst

4+ Months

Painted post, NY

· Operations team member involved in the design and deployment of Cisco Call Manager solutions and IPT Deployments
· Perform analysis and diagnosis of complex voice (Avaya or IPT) and data network issues
· Provide consistent and frequent project status updates and project issues.

· 2+ years designing, deploying, installing and configuring complex Cisco IPT solutions with Cisco Unified Call Manager clusters, Cisco Unity Voice Mail
· 5+ years troubleshooting and resolving complex Avaya Definity G3R issues
· Strong experience configuring and troubleshooting Voice Gateways/Gatekeepers
· Excellent documentation, presentation, and problem solving skills .

All your information will be kept confidential according to EEO guidelines.

Skills