Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation)

Job Description

-Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta, GA

Interview Mode

The final round will be face-to-face (F2F).

Job Summary

We are seeking a skilled Salesforce Developer with strong expertise in the Salesforce platform and hands-on experience with Agentforce (Salesforce AI-driven solutions and automation). The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.

Key Responsibilities

• Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
• Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes.
• Develop custom components using (Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura)
• Configure and manage Flows, Process Builder, and workflow automation
• Integrate Salesforce with external systems via REST/SOAP APIs
• Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement
• Collaborate with stakeholders to gather requirements and deliver scalable solutions
• Perform code reviews, troubleshoot issues, and optimize performance
• Ensure adherence to Salesforce best practices, governance, and security standards

Required Skills & Experience

• Overall 5+ years of Salesforce development experience.
• Strong hands-on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools
• Proven experience with Agentforce / Salesforce AI / Einstein AI
• Experience working with Service Cloud (case management, omni-channel, automation)
• Strong understanding of data modeling, sharing rules, and security architecture
• Experience in Salesforce integrations
• Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)

Key Competencies

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to work in a fast-paced, client-facing environment
• Focus on delivering scalable, high-quality solutions
• Salesforce Certifications, Platform Developer I/II
• AI / Einstein / Agentforce certifications (preferred)
• Experience with Salesforce Data Cloud or AI-based automation
• Exposure to chatbots, conversational AI, and virtual agent solutions
• Prior experience in Agile/Scrum environments

Nice to Have

• Experience in Financial Services / Fintech domain
• Knowledge of Omni-Channel routing, Service Console, and CRM analytics