Assistant Manager - Operations
WNS Global Services- Location
- Colombo, NA, Sri Lanka
- Workplace
- Hybrid
- Employment
- Full Time
- Salary
- —
Posted 1mo ago
- Engage with business stakeholders to gather, analyze, and document requirements for process improvement initiatives.
- Conduct end-to-end process walkthroughs and assessments to identify automation and efficiency opportunities across accounting and finance functions.
- Design, develop, test, and implement automated solutions using VBA, MS Access, Power Apps, Power Automate, and Power Query.
- Create and maintain custom Excel-based tools, dashboards, and automated workflows to streamline accounting processes.
- Develop VBA applications and macros to eliminate manual tasks, improve data accuracy, and enhance operational efficiency.
- Build Power Apps solutions to digitize business processes and improve user experience.
- Design and implement Power Automate workflows to automate repetitive tasks, approvals, notifications, and data integrations.
- Utilize Power Query for data extraction, transformation, and consolidation from multiple data sources.
- Prepare functional and technical documentation, including requirements documents, process maps, user guides, and system specifications.
- Manage the full solution lifecycle, including requirement gathering, solution design, development, testing, deployment, and post-implementation support.
- Collaborate with operational teams to ensure solutions align with business objectives and compliance requirements.
- Provide ongoing maintenance, troubleshooting, and enhancement of existing automation solutions.
- Monitor solution performance and recommend continuous improvements to maximize efficiency and business value.
- Deliver user training and knowledge transfer sessions to ensure effective adoption of developed solutions.
- Maintain governance and best practices for automation development, version control, and documentation.
Qualifications & experience
- Diploma/Degree in Information Technology or related field
- Minimum of 2-3 years of experienceKey Skills & Technologies
- Advanced VBA (Excel Macro Development)
- Microsoft Access
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power Query
- Microsoft Excel Advanced Functions
- Business Process Analysis and Mapping
- Requirements Gathering and Documentation
- Process Automation and Optimization
- Solution Design, Testing, and Deployment
- Stakeholder Management
- Application Support and Maintenance
- Experience in Python, .net framework, net core development will be an advantage.
- Experience in MS SQL server is preferred.
Skills
- Power Apps
- Power Automate
- Excel
- Python
- .NET Framework
- SQL Server
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