JobHabor

Assistant Manager - Operations

WNS Global Services
Location
Colombo, NA, Sri Lanka
Workplace
Hybrid
Employment
Full Time
Salary
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Posted 1mo ago

  • Engage with business stakeholders to gather, analyze, and document requirements for process improvement initiatives.
  • Conduct end-to-end process walkthroughs and assessments to identify automation and efficiency opportunities across accounting and finance functions.
  • Design, develop, test, and implement automated solutions using VBA, MS Access, Power Apps, Power Automate, and Power Query.
  • Create and maintain custom Excel-based tools, dashboards, and automated workflows to streamline accounting processes.
  • Develop VBA applications and macros to eliminate manual tasks, improve data accuracy, and enhance operational efficiency.
  • Build Power Apps solutions to digitize business processes and improve user experience.
  • Design and implement Power Automate workflows to automate repetitive tasks, approvals, notifications, and data integrations.
  • Utilize Power Query for data extraction, transformation, and consolidation from multiple data sources.
  • Prepare functional and technical documentation, including requirements documents, process maps, user guides, and system specifications.
  • Manage the full solution lifecycle, including requirement gathering, solution design, development, testing, deployment, and post-implementation support.
  • Collaborate with operational teams to ensure solutions align with business objectives and compliance requirements.
  • Provide ongoing maintenance, troubleshooting, and enhancement of existing automation solutions.
  • Monitor solution performance and recommend continuous improvements to maximize efficiency and business value.
  • Deliver user training and knowledge transfer sessions to ensure effective adoption of developed solutions.
  • Maintain governance and best practices for automation development, version control, and documentation.

Qualifications & experience

  • Diploma/Degree in Information Technology or related field
  • Minimum of 2-3 years of experienceKey Skills & Technologies
  • Advanced VBA (Excel Macro Development)
  • Microsoft Access
  • Microsoft Power Apps
  • Microsoft Power Automate
  • Microsoft Power Query
  • Microsoft Excel Advanced Functions
  • Business Process Analysis and Mapping
  • Requirements Gathering and Documentation
  • Process Automation and Optimization
  • Solution Design, Testing, and Deployment
  • Stakeholder Management
  • Application Support and Maintenance
  • Experience in Python, .net framework, net core development will be an advantage.
  • Experience in MS SQL server is preferred.

Skills

  • Power Apps
  • Power Automate
  • Excel
  • Python
  • .NET Framework
  • SQL Server

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