Network Engineering Manager

Are you an experienced network leader ready to shape enterprise-level infrastructure? Do you have experience with and can talk-the-talk of other aspects of infrastructure (such as Active Directory, Windows/Linux servers, public cloud, IAM, or others)? Do you have a strong security mindset? As our Network Engineering Manager, you will lead the end-to-end operation, security, and strategy of our voice and data communications networks. Join Equifax ANZ to ensure operational excellence, manage strategic vendor partnerships, and drive cutting-edge infrastructure and AI initiatives that power our business forward.

What you'll do

• Lead a voice and data network team, with responsibilities over network provisioning, compliance, vulnerability remediation, operational optimization, availability, capacity planning, and performance testing.
• Undertake long-term policy and strategy planning on standards and service levels for communications networks.
• Championing a regional network budget.
• Liaise between the local business leadership, local network team, global network teams, Security teams, and more to ensure organisational expectations are met.
• Oversee the maintenance, administration, and troubleshooting of networking infrastructure.
• Plan, schedule, and implement hardware and software upgrades to agreed standards and within deadlines.
• Ensure all areas of responsibility comply with security protocols and other company policies.
• Maintain communications infrastructure availability in accordance with service level agreements (SLAs).
• Handle day-to-day operational support and incident management of customer problems and requests.
• Communicate all system issues effectively to the IT Infrastructure Manager.
• Participate in an agreed after-hours support capability to facilitate the delivery of 24/7 production services.
• Drive operational excellence and optimization through automation, AI, and standardization.

What experience you need

• 4+ years of proven experience managing a highly productive network or infrastructure team.
• 10+ years of proven experience in the management of voice and data networks, including provisioning and capacity planning.
• Demonstrated experience in planning, scheduling, and implementing network hardware and software upgrades.
• Proven track record in managing relationships with external suppliers and internal stakeholders.
• Hands-on background in incident management and troubleshooting complex network and other infrastructure issues.
• Direct experience ensuring network compliance with strict security policies and service level agreements (SLAs).
• Experience developing long-term policies and strategies for enterprise network standards.
• Ability to participate in an agreed after-hours support roster for 24/7 production services.

What could set you apart

• Cloud Certification (e.g., AWS, Azure, GCP).
• Demonstrated practical skills in Change Management and Process Improvement.
• Proven negotiation and influence skills regarding vendor and supplier management.
• A willingness to drive AI usage to transform operational processes and team productivity.
• Operational experience in tangential parts of infrastructure (servers, Active Directory, public cloud, virtualization technologies, etc).
• Experience managing both local (in-country) and remote employees in a different country.

Primary Location

AUS-Sydney-Blue-Street

AUS-Melbourne

Function

Function - Tech Engineering and Service Ops

Schedule

Full time