Program and Project Management Specialist

Program and Project Management Specialist - Siegen HR Solutions, Inc. | Career Page

Program and Project Management Specialist

Quezon City, NCR, Philippines

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Job Openings Program and Project Management Specialist

About the job Program and Project Management Specialist

Overall Purpose

The Implementation Project Manager will be responsible for coordinating, monitoring and tracking projects through all stages of the project management process; from initiation to, planning, execution, control and closure.

Responsibilities

• Effectively co-lead and co-manage Manila-based Implementation PM across Credit Services by using a defined project management system and process improvement techniques
• Execute the charter and scope of responsibilities of the Implementation Project Manager and regularly communicate charter, scope, process, and deliverables to the organization
• Effectively lead or participate in the recruitment, hiring, and onboarding of Global Projects team members
• Conduct regular 1:1s with Manila-based Implementation PM to discuss challenges, successes, opportunities, and progress to deliverables, and ensure consistent feedback loops are present and utilized to encourage superior performance; then coordinate with Global Projects Lead
• Conducts regular team meetings to update team members on best practices and continuing expectations
• Requires understanding of the strategic direction set by senior management when establishing near-term goals
• Requires analysis and solving of complex problems and typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• Complete and perform all duties of an Implementation PM
• Enhance client relations by working closely with credit managers to ensure that two-way communications between the organization and project related teams occur within an appropriate cadence
• Requires minimal guidance when determining methods and procedures on new assignments and some latitude in decision-making

Skills and Qualifications

• Bachelor’s degree or applicable work experience
• 4-5 years experience in Credit Services, continuous improvement, and/or team management, or combination of applicable experience in project management; managing large-scale, multi-department/cross-functional projects
• Excellent technical/business writing skills
• Expertise in Microsoft Office (Excel, Word, PowerPoint and Visio), Microsoft Project is highly desired
• SharePoint experience a must
• PMP/Agile Certification, strongly preferred; LEAN Certification is an advantage
• Experience in using data analytics systems and applications is a plus (i.e. PowerBI)
• SAP/Oracle ERP experience a plus, Salesforce.com experience a plus
• Client Relationship Management
• Strong and dynamic team leadership; building and leading effective project teams
• Exceptional organization, collaboration and time management skills
• Excellent in strategic planning and establishing business, client and team goals and ensuring successful goal achievement
• Demonstrated critical thinking and problem-solving skills, focus on eliminating the root cause of issues
• Excellent verbal/written interpersonal communication skills including tailoring messages strategically to technical and non-technical staff, management, leadership and executive audiences
• Ability to make solid judgment calls
• Ability to identify both successful and unsuccessful project elements and establish best practices for project execution

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