Technical Product Manager

Overview

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events. PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Responsibilities

The Technical Product Manager, Rigging primary role is to act as a technical expert within an assigned product discipline, and interact with Account Executives, Project Management, Project Coordinator and Clients to plan and develop technological solutions to achieve Clients’ vision. Within their product discipline, the TPM will be responsible for assisting in development of a clearly defined final Scope of Work (SOW), as well as product workflow, and concept designs and layouts. The Technical Product Manager will define objectives related to product performance and be responsible for quality control throughout the project’s lifecycle. The Technical Product Manager is expected to provide excellent customer service both internally and externally.

Size and complexity of project assignments may vary based on level of experience as defined by Business Unit.

Essential Functions

• Advise and assist Project Manager and Project Coordinator on product applications and requirements
• Provide solutions to Client’s design expectations
• Provide solutions to Client’s technology issues
• Read, breakdown and evaluate client CAD drawings/renderings
• May participate in creating drawings and renderings i.e. structural, system and infrastructure, etc.
• Ensure technological solutions best meet client needs while also meeting the Company’s financial goals.
• Ensure Clients’ design specifications are met
• Identify and suggest alternatives for unavailable equipment
• Working with the Project Manager and Account Executive, identify opportunities to capitalize on value-added expertise and non-core services, and ensure appropriate tracking.
• Within product discipline, assist in specifying components to assemble a functioning system
• Identifies all required engineering and safety obligations, and prepares associated safety and logistic documentation for projects
• Create and maintain quality control procedures for developed solutions
• As requested by the Project Manager, TPM will enter and maintain equipment list and documentation specific to their product discipline in PRG’s Asset Management System (AMS)
• Create, enter and manage any technical required documentation within their product discipline
• Participate in all client development plans and presentations under direction from Sales, Production and/or Business Unit Manager
• Interact with Asset Strategy Group (ASG) for training and awareness of product roadmaps, anticipated lifespans, and future technological developments
• Maintain a deep technical understanding and stay up to date on current and future developments through continuous education and training
• Recommends and defines product discipline relevant onsite personnel and labor requirements for Account Executives and Project Managers to budget
• Assist managers in assessing staff performance related to use of gear within assigned product discipline.
• Minimizes companies’ exposure to risk on projects
• May participate in continuous improvement projects and implementation of updated processes and procedures

Qualifications

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills both written and verbal
• Demonstrates organizational and time management skills, ability to prioritize multiple projects under tight deadlines
• Keen attention to detail
• Creative mindset and problem-solving aptitude
• Subject matter expertise of equipment and technology within own product discipline(s) (e.g. audio, lighting, video, rigging, scenery, scenic automation, engineering)
• Must be able to read, interpret and create technical drawings, i.e. ground plans, sections and lighting plots
• Ability to sketch by hand to communicate ideas or requirements
• Thorough understanding of advanced product discipline architecture and onsite workflow
• Advance knowledge of math needed for product design and engineering
• Occasional travel, including international travel, may be required

Physical demands

• Must be able to remain in a stationary position for extended periods of time.
• Extensive typing required.
• The employee may occasionally lift and/or move up to 20 pounds.
• Must be able to communicate effectively by listening and in both written and verbal forms.

Required education and experience

• Technical education and/or training in own product discipline(s)
• 5+ years product management, manufacturing or related entertainment industry experience
• 2+ years of experience in a client facing role
• Experience managing to a budget, and understanding financial reporting
• Advanced knowledge and understanding of entertainment technology
• Advanced knowledge of Microsoft Office Suite, Salesforce, asset management system, and AutoCAD/Vectorworks
• Bachelor’s degree in Engineering, Product Management, Operations Management or equivalent education preferred.

EEO and Disclosure

CA, CO, IL, NY, NJ and NV

The pay range for this position is estimated to be $100,000 - $130,000. Actual pay to be determined by the experience, knowledge, skills, and abilities of the applicant combined with location and alignment with market data. Additionally, we offer comprehensive health, dental, and vision insurance, paid time off, and a 401(k) retirement savings plan with matching contributions.

PRG is an Equal Opportunity Employer.

PRG is a drug-free work environment, pre-employment testing will be required.

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

PRG cares about the safety of our employees and applicants. PRG does not use chat rooms for job searches or communications. PRG will never request personal information via informal chat platforms or unsecure email. PRG will never ask for money or an exchange of money, banking or other personal information prior to an in-person interview. Be aware of potential scams while job seeking. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.