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IT Help Desk - PaxeraHealth - Career Page Skip To Job Description

PaxeraHealth is one of the best and brightest medical solutions companies to work for. We develop technologies that help manage millions of medical images every month. We didn’t become a global leader by sitting on the sidelines. We’re actively involved in shaping the industry and transforming technologies so radiologists and clinicians have what they need to help their patients move forward with life. We’ve gathered a team of smart, collaborative, and motivated individuals and have created an environment in which they can challenge themselves and reach their full potential.

As our corporate office in Newton, MA and our worldwide offices are rapidly expanding, we are continuously looking to hire dedicated employees who can contribute to our success. Please review our open positions and apply to the positions that match your qualifications.

IT Help Desk

Cairo, Egypt, Egypt

Full Time

IT - Zone 2

Entry Level

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Responsibilities

• Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware.
• Routine maintenance of the HW and SW according to agreed plans.
• Perform minor software and minor hardware repairs.
• Diagnosing errors, troubleshoot & maintain network connections or any other computer systems.
• Maintain inventory of all IT equipment.
• Handle all documentation for hardware and software, maintenance and problem resolutions.
• Properly escalate unresolved queries to the next level of support or external consultant.
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Maintain network servers such as file servers, AD, Print server....etc
• Support LANs, WANs, network segments, Internet, and intranet systems.

Job Requirements

BC. S in Computer Science or a related discipline

Experience:5-10 Years’ experience

Excellent usage of Google Suite

Knowledge in active directory is a MUST

Perfect English Language is a MUST

Knowledge in networking (VPN, virtualization, and firewall) “Mandatory”

Knowledge in switches and routers “Mandatory”

Knowledge in servers and storage (Dell, HP, IBM …. etc)

Knowledge in VMware

CCNA & MCSE knowledge

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