ServiceNow Platform Developer

This is a remote position.

Job Details

• Employment Type: Contract
• Work Mode: Remote
• Location: Offshore
• Total Experience Required: 8+ years
• Relevant Experience Required: 6+ years

Job Summary We are seeking an experienced ServiceNow Developer with 6+ years of hands-on expertise on the ServiceNow platform. The ideal candidate will have strong technical knowledge in UI Builder to develop Workspace front-ends and ServiceNow Scripting, with added advantage if experienced in CSM, NowAssist, and AgenticAI implementations.

Key Responsibilities

• Design, develop, and customize applications on the ServiceNow platform to meet business needs.
• Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
• Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
• Utilize UI Builder to design and configure modern, scalable user interfaces.
• Implement NowAssist (GenAI) and AgenticAI capabilities to improve automation, intelligence, and customer experience.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Requirements

• 8+ years of total experience in the software industry building enterprise applications.
• 6+ years of hands-on development experience on the ServiceNow platform.
• Strong expertise in Script Includes, Service Portal development, and UI Builder.
• Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, AngularJS, and React for ServiceNow customizations.
• Hands-on experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
• Experience working with Agile / Scrum methodologies.
• Excellent problem-solving skills with strong communication and collaboration abilities.

Preferred Qualifications

• Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Implementation experience in Customer Service Management (CSM).