Site Reliability Engineer

About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

We are looking for experienced people who design, analyze, and troubleshoot for microservices, well understood in monitoring, logging, and tracing systems. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand.

What you’ll Do

• Support services before they go live such as system design consulting, capacity planning, and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity.
• Improve monitoring, alerting and resilience of systems.
• Practice sustainable incident response and blameless postmortems.

What you’ll Need

• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
• Experience in designing, analyzing, and troubleshooting micro-services.
• Understanding of monitoring, logging, and tracing systems to help teams quickly detect problems such as ELK, Prometheus, Grafana, Jaeger.

It’d be Great if you have

• Experience with Linux and Network administration skills for troubleshooting.
• Familiar with Cloud Platform (AWS or Google Cloud) and Kubernetes
• Experience programming in Go or similar is an advantage is an advantage
• Experience designing and managing MongoDB and MySQL databases is an advantage
• Knowledge in Security and how to test is an advantage