Field Service Technician (m/f/d) for Laboratory Measurement Technology Service Area: Northwestern Germany

On-site service

You perform maintenance, calibration, and repairs on our measuring instruments directly at our customers' sites. In addition, you carry out service and qualification tasks within regulated GMP environments, such as the pharmaceutical and biotechnology industries. You reliably ensure the proper and complete documentation of the work performed.

Customer contact

As a competent point of contact, you will maintain trusting relationships with our customers—by phone, via email, and in person during on-site service visits.

Organization

You will plan your assignments independently, manage your own spare parts inventory, and support product development by providing customer feedback.

Passion for Technology

You have completed technical training (e.g., electronics technician, industrial mechanic, mechatronics technician), ideally with additional qualification as a state-certified technician.

Motivation & Interest

You bring with you a technical understanding and an interest in our broad product portfolio.

Service-Orientation

You work independently and with a solution-oriented approach, with a strong focus on high customer satisfaction.

Willingness to Travel

You enjoy traveling and looking after our customers within your service area. The role involves regular overnight stays as well as occasional assignments in other service areas.

Language Skills

You are fluent in German and have advanced English skills.

Driver’s License

You hold a Class 3 or B driver’s license.

Pleasant work environment

Collaborative atmosphere, team spirit, and career opportunities

Comprehensive onboarding

In-depth orientation, open communication, and personalized mentoring

Attractive benefits

Permanent contract, 13.5 months’ salary, company retirement plan, and JobRad options

Attractive overall package

Flexible work hours, 30 vacation days with a 5-day workweek

Top-notch equipment

We’ll provide you with a laptop, smartphone, and any additional equipment you need for your home office. You’ll also receive a neutral company car with a fuel card, which you can use for personal purposes as well.

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