Engine Field Service Technician (Basemine 14x14)

We are looking for a talented Field Service Diesel Engine Technician / Mechanic (Basemine 14x14) to join our team specializing in engine repairs for our Distribution Business.

Basemine 14x14

In this role, you will make an impact in the following ways:

• Complete repairs and rebuilds on engine products in the field.
• Develop productive customer relations and ensures prompt and efficient attention to customer needs.
• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.
• Complete training in line with skill and business requirements
• Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

To be successful in this role you will need the following:

(Intermediate) Technician Level II

Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.

(Advanced) Technician Level III

Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.

• Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.
• Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance.
• Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.
• Locally valid driving permit

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Basic level field service work experience

Intermediate level knowledge of and/or experience with engine products

Customer service experience

This is a basemine position

14 x 14 dayshift/nightshift rotation

D&A testing required

HET offroad certificate