Manual QA Engineer (Frontline Feature & Support Testing)

Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

• Execute manual testing
• Create high-quality test cases (Test Plans, traceability)

Validate backend data using

• SQL Server Management Studio

Validate file integrations using

• Using internal tools

Capture evidence and defects

• Using internal tools

Perform

• Exploratory testing
• Feature Testing
• Regression Testing
• Assist with UAT as needed
• Workflow validation across distributed systems.

Validate document outputs and compliance workflows using

• Azure Document Intelligence
• Reproduce and validate customer issues
• Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
• Frontline support for hot fixes and patches
• Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

• Strong manual testing experience
• Excellent attention to detail
• Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience.

Disclaimer

HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io