AI Engineer Lead

Main Sail

Posted 1mo ago

The employer’s full description could not be read from their board. This is a summary of the posting — follow the apply link for the original.

Develop applications that interact with web services, APIs, and other software applications
Mentor and lead AI design and development efforts
Conduct peer reviews for AI design and development efforts
Design the overall structure of Agentic AI solutions, including features, user flow, API development and integration
Implement and tune Natural Language Processing techniques to improve AI assistants' understanding and response accuracy
Train and deploy AI models, and monitor solution performance using dashboards
Create custom indexes, manage data sources, and tune intent matches
Design conversational flows for seamless and intuitive user experience
Analyze agent interaction data to identify patterns and areas for improvement
Prepare reports on agent performance metrics
Identify and resolve issues related to agent performance, including debugging and updating the system
Ensure AI agents comply with data privacy laws and maintain high security standards
Work with cross-functional teams including business analysts, UX designers, and project managers
Collaborate with Automation Center of Excellence (CoE) team members
Ensure AI systems operate safely, transparently and within governance policies
Plan and spearhead proof of concept (POC) initiatives using emerging technologies
Develop technical writing using Word, PowerPoint, Visio, SharePoint, and Excel

Bachelor's degree in computer science, Information systems or related discipline, or equivalent experience
Six years of experience in IT, with at least 4 years AI Conversational Agents and/or Generative AI combined implementation experience
2 years AI Engineer Experience developing Google conversational agents / CX Agent Studio / Dialogflow CX Web and Voice Virtual Assistants
2 years developing Enterprise Looker Dashboards to monitor AI Agent performance
2 years AI Engineer Experience in AWS ecosystems using AWS services such as AWS Bedrock, AWS Transcribe, AWS Comprehend, Lambda and Step Functions
Experience developing AI agents/virtual assistants using Microsoft Foundry with Azure services like Azure AI Search and Azure AI Language Service
Experience with Microsoft Power Platform and Microsoft CoPilot Studio
Strong programming skills in C#, .NET, JavaScript, or Python
Experience in developing, testing, and deploying chatbot applications
Deep understanding of API design principles and constraints of AI service interfaces

Agentic AI Developer Experience using Microsoft Foundry
Experience developing and maintaining SharePoint online solutions using MS Power Platform
Google and AWS Certifications relevant to this role
Master's degree in computer science, Information systems or related discipline

Skills