Senior IT Manager

Company

6230 UOB Travel Planners PL

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Overseeing all technology operations, including infrastructure, cloud platforms, networks, and endpoint management (e.g., laptops, mobile devices, Intune or equivalent tools), and evaluating them according to established goals
• Implementing executive policies and overseeing technical projects in alignment with organizational goals, including secure endpoint deployment and lifecycle management
• Devising and establishing IT policies and systems (including endpoint usage, patching, and security controls) to support the implementation of strategies set by upper management
• Analyzing the business requirements of all departments to determine their technology and end-user computing needs
• Developing and overseeing SMART (specific, measurable, attainable, relevant, time-based) metrics for hardware, software, storage, and endpoint performance and compliance
• Identifying and eliminating security vulnerabilities, including those related to endpoint devices, with strategic solutions that increase data security
• Directing the effective delivery of networks, development, endpoint management, and disaster recovery systems and processes
• Directing and supporting the implementation of new software, hardware, and endpoint management solutions (e.g., MDM, EDR, device hardening tools)
• Identifying and recommending new technology solutions, including modern endpoint and workspace technologies
• Overseeing departmental finances, including budgeting and forecasting, covering endpoint lifecycle costs (procurement, support, replacement)
• Researching and recommending new products, including secure end-user computing and device management solutions
• Identifying new market opportunities and technology-driven improvements within the travel sector
• Leading efforts to improve IT processes, including automation and optimization of endpoint provisioning, monitoring, and support

Education

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.
• Master's degree is advantageous.

Experience

• 10 years of progressive IT leadership experience, including management of enterprise infrastructure, cloud services, cybersecurity, and end-user computing environments.
• Proven experience leading enterprise-wide technology operations and transformation initiatives.
• Experience managing hybrid cloud environments (Azure, AWS, or Google Cloud).
• Strong experience with endpoint management platforms such as Microsoft Intune, Workspace ONE, SCCM, JAMF, or equivalent.
• Demonstrated experience managing technology budgets, vendors, and strategic technology programs.
• Experience within the travel, hospitality, aviation, transportation, or consumer services sectors is highly desirable.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference