Desktop Technician

Job Details

Job Title

Desktop Technician

Location

Denver, CO 80225

Duration: 6 months (could go beyond)

Position Summary

• Candidate has to work as part of a group of technical team members during a fast-paced, hardware refresh project.
• Responsible for configuring and preparing PCs for deployment in a central warehouse location.
• Configuration includes standard activities such as adding PCs to active directory, installing applications utilizing Computer Associates software delivery tools, manual software installs, configuring end-user profiles and reimages machines if needed.
• PCs will be distributed to end-user locations nationwide for deployment by another team.
• The Configuration Team will be comprised of six to ten technicians.

Required Education/Experience

• High School Diploma
• 2+ years of related experience
• Must be able to obtain Public Trust security clearance
• Extremely well organized
• Ability to communicate effectively both written and verbally
• Ability to work in a fast paced, team environment
• Ability to maintain or exceed production goals with machine setups

Desired Education/Experience

• Certifications such as Comptia A+, MCP, ITIL V3 Foundations
• Experience using CA ITCM to manage endpoint devices
• Familiarity with government IT environment and administrative processes
• Experience with ServiceNow IT Service Management Solution

All your information will be kept confidential according to EEO guidelines.