Senior AI Software Developer III

Note

The job is a remote job and is open to candidates in USA. Novant Health is hiring contractors for its Patient Experience team within the Institute of Innovation and Artificial Intelligence. The Senior AI Software Developer III will develop and implement production-ready agentic AI solutions for patient scheduling, voice and conversational interfaces, APIs, and related patient experience and care navigation use cases.

Responsibilities

• Experience with AI/ML deployment, Agent deployment, LLM integration,Retrieval-Augmented Generation (RAG) patterns, cloud architecture, API integration, observability, and production readiness
• Experience with understanding the process for deploying AI/ML models to Azure cloud platform. Strong understanding of cloud computing, containerization, and DevSecOps practices
• Proficient working with semi-structured file formats and NoSQL databases
• Proficiency in at least one common programming language, such as Python or Java
• Experience with AI application frameworks (e.g., LangChain, LlamaIndex)
• Familiarity with Responsible AI principles, such as fairness, bias mitigation, and model explainability
• Experience in the healthcare industry or knowledge of HIPAA privacy and security rules
• Design and implement scalable and efficient ML Ops pipelines for ingesting, processing, and storing large volumes of structured and unstructured data
• Developing AI-driven solutions that automate and standardize patient scheduling across the organization
• The team develops solutions that interact with patients through voice, phone, SMS, chat, and email channels
• The team also supports additional patient experience and care navigation use cases, including AI-powered tools that help answer patient questions before and after medical procedures
• They will be developing and implementing agentic AI solutions, voice agents, integrations, APIs, and production-ready applications
• Experience developing and integrating APIs
• Experience with CI/CD pipelines and source control repositories
• Experience working in cloud environments
• Strong understanding of software development lifecycle and end-to-end application delivery
• Hands-on experience with AI applications, agentic AI concepts, and tool-calling frameworks
• Strong coding skills and ability to complete live coding exercises during interviews
• Ability to independently troubleshoot and solve technical problems
• Experience in software engineering/application development is required over data analytics or data science-only backgrounds
• Strong software engineering foundation with experience developing scalable applications
• Experience building agentic AI applications and AI-powered workflows
• Experience creating voice agents and conversational AI solutions
• Backend and full-stack development experience
• Python experience preferred
• Experience working with cloud technologies (Azure preferred)
• Experience integrating APIs into enterprise applications
• Strong understanding of application architecture and production deployments
• Epic EMR experience, particularly Epic Hyperspace and Epic API integrations
• Epic certification
• Healthcare industry experience
• Experience working with EMR/EHR systems
• Experience supporting patient scheduling workflows
• Experience supporting care navigation or patient engagement initiatives
• Voice AI development experience
• Full-stack development skills with frontend exposure
• Azure cloud experience

Skills

• The candidate should have 5+ years experience with the following:
• Experience with AI/ML deployment, Agent deployment, LLM integration,Retrieval-Augmented Generation (RAG) patterns, cloud architecture, API integration, observability, and production readiness
• Experience with understanding the process for deploying AI/ML models to Azure cloud platform. Strong understanding of cloud computing, containerization, and DevSecOps practices
• Proficient working with semi-structured file formats and NoSQL databases
• Proficiency in at least one common programming language, such as Python or Java
• Experience with AI application frameworks (e.g., LangChain, LlamaIndex)
• Familiarity with Responsible AI principles, such as fairness, bias mitigation, and model explainability
• Experience in the healthcare industry or knowledge of HIPAA privacy and security rules
• Design and implement scalable and efficient ML Ops pipelines for ingesting, processing, and storing large volumes of structured and unstructured data
• • Minimum of 5+ years of professional software engineering or application development experience
• • Experience developing and integrating APIs
• • Experience with CI/CD pipelines and source control repositories
• • Experience working in cloud environments
• • Strong understanding of software development lifecycle and end-to-end application delivery
• • Hands-on experience with AI applications, agentic AI concepts, and tool-calling frameworks
• • Strong coding skills and ability to complete live coding exercises during interviews
• • Ability to independently troubleshoot and solve technical problems
• • Experience in software engineering/application development is required over data analytics or data science-only backgrounds
• • Strong software engineering foundation with experience developing scalable applications
• • Experience building agentic AI applications and AI-powered workflows
• • Experience creating voice agents and conversational AI solutions
• • Backend and full-stack development experience
• • Experience integrating APIs into enterprise applications
• • Strong understanding of application architecture and production deployments
• • Python experience preferred
• • Experience working with cloud technologies (Azure preferred)
• • Epic EMR experience, particularly Epic Hyperspace and Epic API integrations
• • Epic certification
• • Healthcare industry experience
• • Experience working with EMR/EHR systems
• • Experience supporting patient scheduling workflows
• • Experience supporting care navigation or patient engagement initiatives
• • Voice AI development experience
• • Full-stack development skills with frontend exposure
• • Azure cloud experience

Benefits

• Remote work, ideally EST, with preference for the Southeastern US
• Two openings available at the same Level III seniority level

Company Overview

• ChaTeck is the leading full-service provider of eBusiness solutions for growing enterprises. It was founded in 2000, and is headquartered in Bothell, Washington, USA, with a workforce of 51-200 employees. Its website is http://www.chateck.com.