desktop support

Job details mentioned below

Title

Desktop support

Location

ROCK HILL SC 29730

Duration:06 months Contract

SCOPE OF THE PROJECT

This position will augment our full and part time staff to support our PC / LAN environment at York Technical College. Depending on experience, there may be

opportunities to also work within our Windows server arena.

DAILY DUTIES / RESPONSIBILITIES

• Provide Desktop support for Faculty/staff on our main campus and satellite centers for Apple MACs, Windows PC's, laptops, printers, ipads, tablets pcs, and

other mobile devices.

• Assist with PC deployments. Protect and secure user data wile deploying pcs.
• Provide support to the Helpdesk as a member of the team
• Assist with installation of workgroup network devices (switches, cabling, wireless AP)
• Assist in supporting IT Infrastructure
• Perform other duties as requested

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE)

• Proficiency configuring and troubleshooting Windows operating systems in a client/server environment
• Ability to diagnose and troubleshoot computer and network problems
• Strong customer service skills
• ABILITY TO DRIVE AND TRAVEL TO SATELLITE CENTERS IN INDIAN LAND SC AND CHESTER SC TO PROVIDE SUPPORT

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE)

• EXPERIENCE PROVIDING TECHNICAL SUPPORT TO PC USERS IN AN ENTERPRISE ENVIRONMENT
• EXPERIENCE BACKING UP USER FILES, IMAGING PCS, AND RESTORING DATA
• NETWORKING EXPERIENCE INSTALLING AND MAINTAINING WORKGROUP LEVEL EQUIPMENT SUCH AS CABLING, SWITCHES, AND AP’S

REQUIRED EDUCATION/CERTIFICATIONS

-

Associate degree in Computer Science or Electronics Technology

PREFERRED EDUCATION/CERTIFICATIONS

A+, Net+, CCNA, Microsoft Certifications

All your information will be kept confidential according to EEO guidelines.